KOMATSU CARE KEEPS YOUR NEW
KOMATSU TIER 4 INTERIM EQUIPMENT
UP AND RUNNING—WHILE KEEPING
YOUR COST OF OWNERSHIP DOWN |
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When you own and operate a piece of Komatsu Tier 4 interim construction
equipment, you get more than a high-tech, hard-working, EPA-compliant
machine. You also get a strong commitment from Komatsu and your Komatsu
Distributor to deliver an ownership experience that’s second to none.
We call it Komatsu CARE — a complete service and advanced product
support solution that Komatsu and our Distributors provide to our customers
throughout the entire lifecycle of the machine.
Komatsu CARE features our
exclusive new complimentary
scheduled maintenance program:
Every Komatsu Tier 4 Interim
construction equipment
machine comes standard with
Komatsu CARE complimentary
factory scheduled maintenance
for the first 3 years/2,000 hours.
Complimentary Komatsu Diesel
Particulate Filter exchange is
also included.
An industry exclusive, with exclusive benefits.
Komatsu is the first construction equipment manufacturer offering
this kind of complimentary maintenance program
that adds value to your Tier 4 equipment investment. You can
count on Komatsu CARE to:
- Lower your cost of ownership
- Improve equipment uptime and reliability
- Protect the value of your capital investment
- Ensure that proper maintenance is performed by factory-certified technicians with OEM parts
- Increase resale value with detailed maintenance records and transferable program benefits
Every new Komatsu Tier 4 interim construction machine is covered.
The Komatsu CARE program covers all new Komatsu
Tier 4 interim construction equipment, whether rented, leased or
purchased. For the first 3 years or 2,000 hours, whichever occurs
first, you’ll receive:
- Regular service at 500, 1,000, 1,500 and 2,000-hr. intervals
- 50-point inspection by factory-trained technician at each scheduled interval
- Technician labor
- Fluids, oils, coolant, filters and parts*
- Technician travel to and from your equipment location
Service will be performed by a Komatsu Distributor and only
Komatsu genuine fluids and filters will be used.
Komatsu CARE services are available from every Komatsu
Distributor in the US and Canada.
* Coolant at 24 months (if not expired by hours), belts, valve adjustments
and accumulators are not covered under this program.
Complimentary Komatsu Diesel Particulate Filter exchange also included.
Komatsu Tier 4 interim construction equipment also comes with
2 complimentary KDPF exchange units for the first 5 years—no
hour limit.
- Exchanges can occur at regular planned service intervals or at 2 unplanned times (pre-authorization required)
- Lowers your cost of ownership
- No waiting for cleaning means increased uptime
- Removal and Installation will be performed by a factory certified technician (at customer expense) to ensure the work is done to OEM standards
Coast-to-coast 24/7/365 Komatsu parts support.
Because downtime can be costly, Komatsu makes sure that
the parts you need are ready when you need them; with the
same Komatsu quality and fit as the original. Komatsu, along
with its distribution network has parts strategically located
throughout North America to ensure superior parts availability,
to keep your Komatsu machine up and running.
- Komatsu America has nine Parts Distribution Centers strategically located throughout North America
- Komatsu America’s Parts distribution network is accessible 24/7/365 to fulfill your parts needs
- Komatsu has a distributor network of nearly 300 locations across North America
- Online parts ordering available through Komatsu eParts,
24/7/365. (See distributor for details)
Komatsu offers a full line of factory Reman products with
same-as-new warranties at a significant cost reduction:
- Complete Engine Assy’s
- Transmissions
- Torque converters
- Hydraulic components
- Starters, Alternators, turbochargers, circuit boards, etc.