Knowledge is power. It’s the power of having critical information at your fingertips, 24 hours a day, to help you make better daily and long-term strategic decisions. That’s one reason Komatsu designed KOMTRAX: to provide you with answers to critical questions about your machines—what they’re doing, when they did it, where they’re located, how they can be used more efficiently, and when they need to be serviced. With KOMTRAX, owners, managers and operators can monitor machines on the Web; anywhere, anytime. The result is the power to make fact-based decisions having a direct effect on your bottom line through increases in efficiency and productivity, while lowering owning and operating costs.
Komatsu dealers, utilizing the KOMTRAX system and the machine abnormality data it reports, can easily link to Komatsu’s Troubleshooting Support System to find immediate solutions and answers. KOMTRAX provides our dealers with the power to offer unrivaled product support by preemptively providing operational feedback and customer service, as well as the ability to meet and plan your parts, service, and equipment needs.